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Frequently Asked Questions

Frequently Asked Questions

Admin

While utilites are not included in the cost of rent, certain utilities are fee based, including $25 water, $10 garbage, and $5 pest control.

While scheduling a tour is encouraged to ensure our availability, walk-ins are always welcome at Rock Creek. 

Once you have submitted your completed documents along with any required verification, we will verify your rental history, credit history, and income. Our approval process usually takes  no more than 72 hours.

Rock Creek Apartments providdes an online resident portal where residents are able to set up automatic payments using a bank account, credit card, or debit card. You can use this portal to to schedule a one-time payment or set up recurring payments. We also accept personal checks, money orders, and cashiers checks in the office. We do not accept cash payments for rent. 

Yes, insurance is mandatory at our community. You will need to have at least $100,000 dollars in liability coverage for your apartment. If you have not purchased a policy, you will be automatically enrolled in SPM's CLIP Resident Liability Insurance Program. If you have opted to obtain the required liability insurance through a third party, please upload proof of coverage (declarations page) at the link here. The policy is not personal liability insurance or renter's insurance. The policy does not cover any of your personal belongings, additional living expenses, or liability arising out of bodily injury or property damage to any third party. Want to protect your personal belongings? Request a no-obligation quote from our insurance partner here.

Residents are welcome to use Comcast,  Xfinity, or At&T for cable and internet services at Rock Creek Apartments in Cordova, TN. 

Yes, at Rock Creek Apartments you can choose to end your lease early. Breaking your lease will result in the fee amount specified in your leasing agreement. Early notice is not required when you are breaking your lease, but you must pay the fee and turn in your keys on the day you vacate your home. 

Residents of Rock Creek Apartments simply need to contact Memphis Light, Gas, and Water (MLGW) at 1-901-544-6549 to set up their utility services. 

Amenities

Rock Creek offers two spacious  floor plans at our Cordova, TN apartments, a one-bed, one-bath that is 700 square feet and a two-bed, two-bath that is 950 square feet. 

Rock Creek Apartments offers an on-site parking lot along with accessible parking and temporary guest parking. 

Rock Creek provides residents with an enjoyable suite of amenities such as our sparkling pool, large sundeck, picnic and grilling areas, and more! To see all of the amenities at our pet-friendly apartmens for rent near Memphis, visit our amenities page. 

The Pool at Rock Creek Apartments is open from Memorial Day in May -Labor Day in September, from 9:00 AM  to 7:00 PM daily. 

Yes! We are excited to provide an on-site bark park to residents of our pet-friendly apartments near Memphis, Tennessee! 

A full-sized washer and dryer are included in every home at Rock Creek. 

Yes! We welcome your pets at Rock Creek Apartments! We love pets and allow two pets per apartment home at our community. You can learn more by viewing the pet policy on our amenities page. For further details and restrictions, please contact us. 

Every apartment at Rock Creek includes a stove/oven, microwave, fridge, dishwasher, and a  full-sized washer & dryer.

Rock Creek's apartments are unfurnished. 

Yes! If you're looking for a furnished apartment, our rental furnishings partner, CORT Furniture, can assist with your furniture needs as well as  items such as linens, cookwear, electronics, and decor. 

Rock Creek does not offer covered parking or parking garages. 

Maintenance

We will thoroughly clean and inspect your apartment before you move in, address any maintenance issues, and provide a checklist for you to fill out and note any additional issues that are present upon your move-in. This checklist will be reviewed upon your move-out to ensure you are not charged for existing damages.

No, you do not have to be present for maintenance work to be done if you have given us permission to enter while you are not home.

Yes! Rock Creek Apartments is a full-service apartment community, and we  proudly provide on-site maintenance, along with 24-hour emergency maintenance.

If your apartment is in need of maintenance service you can reach out to our team in several ways. Simply submit a service request via your online resident portal or call, email, or drop by the office at your conveneince. The resident portal is the most efficient way to notify our team of non-emergency maintenance needs. 

We offer 24-hour emergency maintenance service at Rock Creek Apartments. Please note, if you are experiencing a life-threatening emergency, please call 911 immediately. If you are experiencing a maintenance emergency, do not place a request via the resident portal. Call 1-901-388-4286 and you will be given the option to choose emergency maintenance from our menu. This will quickly route your call to the appropriate party. 

If you are locked out during regular business hours, we will happily let you into your apartment free of charge. However, Rock Creek does not offer after-hours lock-out service. If you find yourself locked out after business hours, you will need to contact a locksmith.

Location

Our apartments in Cordova, TN are near Costco Wholesale, Kroger, Sprouts Farmers Market, Aldi, Walmart Supercenter, Target Grocery, and a variety of smaller shops and markets. 

A delicious cup of coffee is easy to find near our apartments at 8125 Rockcreek Place.Howard's Donuts, Café Cordova, Team Car Café, Rollin Café, and Biggby Coffee are all nearby, as are several Starbucks. Residents also enjoy close proximity to a variety of dining options at Costco Food Court, IKEA Restaurant, Genghis Grill, DeeO's Seafood, Cheddar's Kitchen, and Osaka Japanese Cuisine. 

Memphis International Airport is 20 miles from Rock Creek Apartments and close to many local airfields and regional airports such as Millington-Memphis Airport.

Major Employers in the greater Memphis area, near Rock Creek Apartments in Cordova, TN include FedEx Corporation, the Tennessee State Government, the United States Government, Methodist Le Bonheur Health Corp, Shelby County Schools, the City of Memphis, The Kroger Co., Wal-Mart Stores Inc., Baptist Memorial Health Corp., Naval Supporty Activity Mid-South, Shelby County Government, and many more. 

Our apartments in Cordova are only 20 minutes from the heart of Downtown Memphis, Tennessee! 

Rock Creek Apartments are 2.6 miles from the Cordova International Farmer's Market, 7 miles from  Shelby Farms Park, 14 miles from The Memphis Zoo.

Shelby Farms, only 7 miles from Rock Creek Apartments, offers "The Ouback at Shelby Farms Park" an off-leash, 100-acre dog park including lakes and a canine wash station. If you'd like to get in a walk or hike, Chckasaw Trailhead, Tour de Wolf Trailhead, and The Greenline are near our community. 

Yes, you can find public transportation near our Cordova, TN apartment community! Rock Creek is a .1 mile, (1 minute walk,) from the nearest bus stop on the MATA Transit line. 

Rock Creek is located in the Memphis Shelby County School district. 

The schools near our Cordova, TN community include Elementary: Riverwood Elementary and Cordova Elementary; Middle School: Dexter Middle School and Cordova Middle School; High School: Cordova High School

Rock Creek Apartments are near I-40 - Isaac Hayes Memorial Hwy, TN State Route 177 - Rockcreek Pkwy, US 64, and  N Germantown Pkwy.

Rock Creek Apartments are located at 8125 Rockcreek Pl, Cordova, TN 38016. You can easily get step-by-step to our one and two-bedroom apartments for rent near Memphis by visiting the maps page and inputting your address. 

Bartlett Art Association and  Bartlett Historical Society are a couple of museums near our apartments and Rock Creek is close to several parks, including  Bert Ferguson Park, The Greenline, Park's Edge at Shelby Farms, Germantown Park, and Woodland Discovery Playground. 

Our one and two-bedroom apartments in Cordova are near Rhodes College, Southwest Tennessee Community College, Mid-American Theological Seminary, and the University of Memphis. Nearby hospitals and medical centers include Saint Francis Hospital-Bartlett, Sanitas Medical Center, and Methodist Minor Medical Center.

Rock Creek Apartments are only 20 minutes from exciting Memphis, a top destinations for music lovers! Memphis is known for Gospel, Jazz, Blues, and Rockabilly, and you can find those generes and more on world-famous famous Beale Street. You can also visit Graceland, Memphis Music Hall of Fame, Blues Hall of Fame Museum, and many more venues. 

Other

Yes! You can view our available apartments on our floor plans page and easily start your application online. If you have any questions, give us a call! The friendly team at Rock Creek Apartments is eager to assist. 

In our renovated apartment homes, you'll find sleek granite countertops, white shaker cabinetry, stainless steel appliances, plush carpeting, and wood-inspired floors. 

Yes! We are excited to host a variety of events at Rock Creek throughout the year for our residents to enjoy. 

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